Delivery Information

At Speedo Online Store, we understand that timely and reliable delivery is crucial for our customers, whether you’re a competitive swimmer preparing for a big race, a lifeguard ensuring poolside safety, or a family planning a fun day at the pool. That’s why we’ve designed our delivery process to be efficient, transparent, and tailored to meet your needs. From the moment you place your order, we’re committed to getting your high-quality swimwear and aquatic gear to you as quickly as possible, no matter where you are in the world.

Order Processing

Once you’ve completed your purchase, our team springs into action! We process all orders within 1-2 business days. During this time, we carefully check and pack your items to ensure they arrive in perfect condition. If you have any urgent requirements or questions about your order, feel free to reach out to our customer support team at [email protected]—we’re here to help!

Shipping Options

We offer two convenient shipping methods to suit your timeline and budget. All shipments are handled by trusted global carriers to ensure your package arrives safely. Please note that we ship worldwide, excluding Asia and select remote areas due to logistical constraints.

Standard Shipping

Carrier: DHL or FedEx

Cost: $12.95 (flat rate)

Delivery Time: 10-15 business days after dispatch

Ideal for those who want a balance of speed and affordability. This option is perfect for competitive swimmers who need their gear for upcoming training sessions or events.

Free Shipping

Carrier: EMS

Cost: Free for orders over $50

Delivery Time: 15-25 business days after dispatch

Great for budget-conscious shoppers and recreational swimmers who are planning ahead. Enjoy no shipping fees on qualifying orders, making it easier to stock up on essentials like swimwear, bags, and personal care products.

What to Expect After Your Order

After your order is shipped, you’ll receive a confirmation email with tracking information so you can monitor your package’s journey. Our carriers provide real-time updates, giving you peace of mind as your items make their way to you. Whether you’ve ordered a high-performance tech suit for competition or durable AED units for your facility, we ensure every product is handled with care.

Pro Tip: For faster delivery, consider our Standard Shipping option. It’s a favorite among our lifeguard and competitive swimmer customers who rely on quick access to gear like drag chutes, backstroke flags, and training swimwear.

Return Policy

We want you to be completely satisfied with your purchase. If anything isn’t right, you can return items within 15 days of receiving your order. Please visit our Returns page for detailed instructions or contact our support team for assistance. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Why Trust Our Delivery Process?

At Speedo Online Store, we’re more than just a retailer—we’re a community of water enthusiasts dedicated to enhancing your aquatic experiences. Our delivery policies reflect our commitment to:

  • Performance Excellence: Just like our Speedo Fastskin suits and TYR competition wear, our shipping is designed for reliability.
  • Safety First: We ensure that essential safety equipment, such as AED units and lifeguard gear, is dispatched promptly.
  • Accessibility and Value: With global reach and free shipping on larger orders, we make premium gear accessible to all.

Based in Saint Albans City, US, we take pride in serving swimmers worldwide. Join thousands of satisfied customers who rely on us for their aquatic needs. Shop with confidence today!